Salesforce is a customer relationship management (CRM) platform that provides a suite of cloud-based applications for sales, service, marketing, and collaboration. It was founded in 1999 and is headquartered in San Francisco, California. The platform is known for its user-friendly interface, customization options, and robust integrations with other business tools.

Salesforce offers a range of applications to help businesses manage their customer interactions and data, including:

• Sales Cloud - provides tools for sales teams to manage leads, opportunities, and customer accounts.
• Service Cloud - helps businesses provide customer service and support through case management, knowledge management, and live chat.
• Marketing Cloud - offers a suite of marketing automation tools to help businesses manage campaigns, email marketing, and lead nurturing.
• Commerce Cloud - provides an e-commerce platform for businesses to manage their online sales and customer interactions.
• Community Cloud - allows businesses to create and manage online communities for their customers, partners, and employees.

Salesforce also offers a platform for building custom applications, called the Salesforce Platform, which allows businesses to extend the functionality of the Salesforce applications to meet their specific needs. The platform also offers a range of integrations with other business tools, such as accounting software and data analytics tools, to provide a unified view of customer data.